Shipping Policy

Effective Date: November 8, 2026

1. Introduction

ABN Finest Limited (“we”, “us”, “our”) operates the e-commerce website www.abnfinest.com, a platform dedicated to bringing customers a curated collection of minimal, functional desk storage tools designed to help you build a neat, tidy workspace easily. This Shipping Policy lays out all clear, transparent terms for order processing, delivery timelines, shipping fees, tracking rules, and related logistics services for every purchase you make through our store. As a small, dedicated team passionate about making everyday desktop spaces neater and more enjoyable, we prioritize fast, reliable, and low-cost shipping solutions to ensure every carefully tested desk organizer (vetted for durability, function and minimalist charm) arrives at your doorstep in perfect condition.

If you have any enquiries about our shipping services, you may reach us via the following official contact channels at any time:

Registered Company Name: ABN Finest Limited
Official Contact Email: linaki@abnfinest.com
Registered Business Address: 33 First Avenue, Bexleyheath, Kent, DA7 5SS, United Kingdom
Customer Support Telephone: +44 121 817 7599

2. Order Processing Timeline

All paid orders submitted on our platform are processed strictly in the order they are received, to ensure fairness for every customer:

Once your payment is successfully verified on our website, our warehouse team will begin processing your order within 24 working hours. Our regular working hours are 9:00 to 18:00 GMT, Monday to Friday, excluding official UK public holidays.
Every item in your order will be inspected a second time before packing, to confirm it meets our strict quality standards for desk storage functionality and minimalist appearance. All products will be carefully wrapped with shockproof protective material, paired with a branded shipping package that fits our no-clutter design philosophy, before being handed over to our partnered logistics providers.
You will receive an automatic order confirmation email immediately after payment, and a separate shipping notification email as soon as your parcel is dispatched, so you stay updated on the status of your new tidy workspace accessories at every step.

3. Shipping Coverage & Standard Delivery Timelines

We currently provide shipping services to all regions across the United Kingdom, and selected EU and international destinations, to bring our Document Organizer, Tidy New Picks latest arrivals and top best-selling desk organizers to more workspace enthusiasts around the world:

‌UK Domestic Deliveries‌
- Standard Free Shipping: All orders over £35 qualify for free standard delivery, which takes 3 to 5 working days to arrive after dispatch. For orders under £35, a flat standard shipping fee of £3.99 will be applied at checkout.
- Express Shipping: You may select our premium express shipping option for a small additional fee of £6.99 at checkout. Parcels via this service will be delivered within 1 to 2 working days after dispatch, for orders placed before 14:00 GMT on working days.
‌EU Deliveries‌
- Standard international shipping to all EU member states takes 7 to 10 working days after dispatch, with a flat shipping fee of £7.99 applied for all orders under £75, and free shipping offered for orders that meet the £75 threshold.
‌Other International Destinations‌
- For customers located in other non-UK, non-EU regions, accurate real-time shipping fees and estimated delivery timelines will be automatically calculated and displayed for you at checkout, based on your specific delivery address and the total weight of your ordered desk storage items.
- Please note that you are responsible for any applicable local customs duties, import taxes or clearance processing fees charged by your destination country, as these charges are determined by local regulatory rules outside of our control.

4. Parcel Tracking & Delivery Rules

Once your order is dispatched, the shipping notification email we send to you will include a unique, traceable logistics tracking number, alongside a direct link you can use to check real-time location and status updates for your parcel 24/7. You will also be able to view the full tracking details directly in the “My Orders” section of your registered account on our website.
All of our deliveries require a signature upon receipt, to confirm the parcel has been safely handed over to you. If no one is available at your provided delivery address at the time the courier attempts delivery, the courier will leave a delivery notice with instructions for you to rearrange a re-delivery time, or arrange to collect your parcel from the nearest local courier pickup point, free of extra charge for the first 3 calendar days the parcel is held.

5. Shipping Dispute & Exception Handling

We take full responsibility for any parcels confirmed to be lost during transit by our logistics provider. In this scenario, we will work with you directly to arrange a full free re-dispatch of your ordered desk storage items, or process a 100% refund for your order if you prefer, no extra charges will be applied.
If your parcel arrives with obvious external packaging damage that may affect the condition of your products, we highly recommend you take photos of the outer package and the inner products while signing for the delivery, and contact our customer support team within 24 hours of receipt. Our team will verify the situation as soon as possible, and arrange for a free replacement or return service in line with our return policy terms.
Please note that incorrect delivery information you provide at checkout, such as a wrong shipping address or invalid contact telephone number, that results in failed delivery or parcel return will require you to cover the additional re-shipping fees to re-send your order to the corrected address.

Our team is committed to making sure every carefully crafted, minimal functional desk organizer from our curated collection reaches you smoothly, to help you turn your messy desk into a tidy, enjoyable workspace without extra hassle.